What should I do if I forget my MetaTrader account password?

1. You can log in to the Doo Prime User Center, find the account for which you have forgotten the password, and then click the gear-like icon in the upper right corner to reset the password.

2. Click “Reset Password” and choose to verify by email or mobile phone. Then, click “Send Verification Code”, enter the received verification code, and click “Next”.

3. Select the type of password you need to reset and reset a new password with a combination of 8-15 digits and letters. Next, enter the new password again and press OK. Once everything is completed, the new password can be enabled.

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Trading in financial instruments involves high risks due to the fluctuation in the value and prices of the underlying financial instruments. Due to the adverse and unpredictable market movements, large losses exceeding the investor’s initial investment could incur within a short period of time. The past performance of a financial instrument is not an indication of its future performance. Please make sure you read and fully understand the trading risks of the respective financial instrument before engaging in any transaction with us. You should seek independent professional advice if you do not understand the risks disclosed by us herein.

Trading in financial instruments involves high risks due to the fluctuation in the value and prices of the underlying financial instruments. Due to the adverse and unpredictable market movements, large losses exceeding the investor’s initial investment could incur within a short period of time. The past performance of a financial instrument is not an indication of its future performance. Please make sure you read and fully understand the trading risks of the respective financial instrument before engaging in any transaction with us. You should seek independent professional advice if you do not understand the risks disclosed by us herein.